RS177 Privacy Policy

1 Introduction

This Privacy Policy explains how RS177 ("RS177", "we", "us", "our") collects, uses, stores and protects personal information when you use the RS177 website at rs177.onl, the RS177 Android application or any related services offered under the RS177 brand.

By registering an account, making a deposit or otherwise using any part of the RS177 platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described here. This policy should be read alongside the Terms and Conditions and the Responsible Gaming page, both of which form part of your overall agreement with RS177.

RS177 takes its responsibilities around data privacy seriously. We collect only the information we genuinely need to provide the service, we protect it using appropriate technical and organisational measures, and we give you clear rights over how your data is managed. If you have questions about anything in this policy, the contact details are in the final section.

2 What Personal Information We Collect

RS177 collects personal information in three main ways: information you provide directly when registering or using the platform, information we collect automatically when you use our services, and information provided by third parties such as payment processors.

Information You Provide Directly

• Registration details: Your full name, date of birth, email address, phone number and any username or display name you choose when creating your RS177 account.
• Identity verification documents: Where required, copies of identity documents such as a CNIC or passport to confirm your age and identity before processing withdrawals.
• Payment information: Your JazzCash, Easypaisa, Raast or bank account details as provided when making PKR deposits or requesting withdrawals. Note that RS177 does not store full card or wallet credentials — these are handled by the payment provider directly.
• Support communications: Records of any messages you send to the RS177 support team, including queries about your account, deposits or games.

Information Collected Automatically

• Device and technical data: Your IP address, browser type and version, device type, operating system, screen resolution and the RS177 app version if you are using the Android application.
• Usage data: Pages visited on rs177.onl, games played, bets placed (including bet amounts and outcomes), time spent on the platform and navigation patterns.
• Session data: Login times, session duration and logout events, which help us detect unusual account activity or unauthorised access attempts.
• Cookies and similar technologies: As described in the Cookies section below.

Information from Third Parties

• Payment providers such as JazzCash and Easypaisa may confirm transaction status and basic account holder information to allow us to verify that deposits and withdrawals are processed correctly.
• Identity verification service providers may confirm the validity of documents you submit, as part of the verification process.

3 How We Use Your Personal Information

RS177 uses the personal information we collect for specific, legitimate purposes. We do not use your data for any purpose beyond what is described here without first obtaining your consent.

We do not use automated decision-making processes that produce legal or similarly significant effects on you without human review. Where automated tools are used to flag potentially unusual activity, a member of the RS177 team will review the situation before any account action is taken.

4 Sharing Your Personal Data

RS177 does not sell, rent or trade your personal information to third parties for their own marketing or commercial purposes. Your data may be shared only in the following limited circumstances:

• Payment processors: We share the minimum necessary data with payment providers — JazzCash, Easypaisa, Raast and banking partners — strictly to process your PKR deposits and withdrawals. These providers have their own privacy policies governing how they handle that data.
• Identity verification providers: Where identity checks are required, we may share document details with a specialist verification service. These providers are bound by confidentiality agreements and may only use your data for the specific verification purpose.
• Game technology providers: Game providers whose titles are hosted on the RS177 platform may receive limited session and wagering data required to operate the game and calculate outcomes correctly.
• Legal and regulatory obligations: RS177 may disclose personal data where required to do so by law, court order or in response to lawful requests from relevant authorities. In such cases, we will share only the minimum data required and will notify you where we are legally permitted to do so.
• Business transfers: In the unlikely event of a merger, acquisition or sale of RS177 or substantially all of its assets, your data may be transferred as part of that transaction. You will be notified of any such change via your registered email address before the transfer takes effect.

5 Payment Data & PKR Transactions

When you deposit or withdraw funds on RS177, your transaction is processed in Pakistani Rupees (PKR) through one of the supported payment channels — JazzCash, Easypaisa, Raast, Bank Transfer or mobile wallets. RS177 handles payment data with particular care given its sensitive nature.

• RS177 does not store full payment credentials such as complete bank account numbers or full mobile wallet PINs on our own servers. These details are processed directly by the relevant payment provider through secure, encrypted connections.
• RS177 retains a transaction reference number, the amount in PKR, the payment method type and the date and time of each transaction. This information is necessary for account management, dispute resolution and responsible gaming monitoring.
• Withdrawal requests are matched against the deposit method registered to your account. This helps prevent fraudulent withdrawals and ensures funds reach the correct person.
• If you ever dispute a transaction, RS177 may share your account transaction history with the relevant payment provider to resolve the matter. You will be informed of any such sharing.

6 Cookies & Tracking Technologies

RS177 uses cookies and similar technologies on the rs177.onl website and within the Android application to make the platform work correctly and to improve your experience. Here is a clear breakdown of what we use and why.

Essential Cookies

These are required for the platform to function. They keep you logged in during your session, remember your language and display preferences, and maintain the security of your session. You cannot opt out of essential cookies while using the platform, as they are fundamental to its operation.

Analytics & Performance Cookies

These cookies help RS177 understand how players navigate the site — which games are most popular, which pages have the longest visit times and where technical problems are most likely occurring. This data is used in aggregate form and does not identify individual users. It helps us improve the platform experience for Pakistan players.

Functional Cookies

Functional cookies remember choices you have made on the platform, such as your preferred display settings or recently visited game categories like cricket betting or PSL odds. They make your sessions smoother without requiring you to re-enter preferences each time.

Managing Cookies

You can control cookie settings through your browser preferences. Most modern browsers allow you to view, block or delete cookies. Note that blocking essential cookies will affect the platform's core functionality, including your ability to stay logged in. On the RS177 Android app, cookie-equivalent data is managed through your device's app storage settings.

7 How We Protect Your Data

RS177 takes the security of your personal data seriously. We have put in place a range of technical and organisational measures designed to protect your information against unauthorised access, loss, alteration or disclosure.

• Encryption in transit: All data transmitted between your device and the RS177 platform is encrypted using TLS (Transport Layer Security). This applies to both the website and the Android application.
• Secure data storage: Personal data stored on RS177 servers is protected with access controls that restrict access to authorised personnel only. Staff who have access to personal data are trained on data handling responsibilities.
• Fraud detection systems: RS177 uses automated monitoring systems to detect unusual account activity, suspicious login patterns and potentially fraudulent transactions. These systems work continuously to protect both your account and the broader platform.
• Password security: Account passwords are stored in a hashed format. RS177 staff cannot see your actual password. If you forget your password, it must be reset — it cannot be retrieved.
• Internal access controls: Access to personal data is granted on a need-to-know basis. Not all RS177 staff can access all categories of personal data. Sensitive data such as identity documents is accessible only to the team handling verification tasks.

Despite these measures, no online platform can guarantee absolute security. If you believe your RS177 account has been compromised, please contact the support team immediately. You should also change your password without delay from the account settings area.

8 How Long We Keep Your Data

RS177 retains personal data only for as long as it is needed for the purpose it was collected or as required to meet legal or operational obligations. The following general periods apply:

• Active account data: Retained for the full duration of your account being open on RS177, plus a period of up to five years after account closure for record-keeping and dispute resolution purposes.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum of five years from the date of the transaction. This is necessary for financial record-keeping and to assist in resolving any transaction disputes that may arise.
• Identity verification documents: Retained for as long as required to support ongoing identity verification obligations, and for up to five years following account closure.
• Support correspondence: Records of support interactions are retained for up to three years from the date of the last communication, so that context is available if a recurring issue arises.
• Marketing consent records: If you opt in to receive promotional communications, we retain your consent record for the duration of your account and for a reasonable period after opt-out to demonstrate compliance.

When data is no longer needed and the applicable retention period has passed, RS177 will securely delete or anonymise it so that it can no longer be linked back to you as an individual.

9 Your Rights Over Your Personal Data

You have meaningful rights over your personal data held by RS177. Below is a summary of the key rights available to you and how to exercise them.

• Right of access: You can request a copy of the personal data RS177 holds about you. We will respond within a reasonable period and provide the information in a clear format.
• Right to correction: If any personal data we hold about you is inaccurate or out of date — for example, if you have changed your phone number — you can ask us to correct it. You can also update basic account details directly through your RS177 account settings.
• Right to deletion: You can ask RS177 to delete your personal data. We will comply where there is no legal or contractual reason to retain it. Note that where we are required to keep data for financial record-keeping or fraud prevention purposes, we may not be able to delete all data immediately.
• Right to restrict processing: In certain circumstances — for example, where you dispute the accuracy of your data — you can ask RS177 to restrict how we process your information while the matter is being resolved.
• Right to withdraw marketing consent: If you have opted in to receive promotional emails or notifications from RS177, you can withdraw that consent at any time by contacting support or using the unsubscribe option in any marketing email. Withdrawing consent does not affect transactional communications related to your account.

To exercise any of these rights, contact the RS177 support team through the live chat or the contact details available on the platform. We will acknowledge your request promptly and respond within a reasonable timeframe. Some requests may require identity verification before they can be processed, to ensure we are communicating with the genuine account holder.

10 Minors & Under-18 Protection

RS177 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 18. All players are required to confirm that they are 18 or above at the point of registration.

Where RS177 discovers or has reason to believe that an account belongs to a person under 18, the account will be immediately suspended, any balance will be frozen and the matter will be investigated. Any personal data collected in connection with an underage account will be securely deleted once the investigation is concluded, except where retention is required for legal or fraud prevention purposes.

Parents and guardians are encouraged to use parental control tools available on their devices and through internet service providers to prevent children from accessing online gaming platforms. RS177 supports all efforts to keep the platform entirely adult-only.

11 Updates to This Privacy Policy

RS177 may update this Privacy Policy from time to time to reflect changes in the platform, the services we offer, legal obligations or the technologies we use. When changes are made, the "Last Updated" date at the top of this page will be revised.

Where changes are material — meaning they significantly affect how your data is collected, used or shared — RS177 will make reasonable efforts to notify you via your registered account email address or through a notification within the platform. For minor or clarification-only updates, the revised policy will simply be published on this page.

Your continued use of the RS177 platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account and request deletion of your data.

12 Contact & Privacy Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights or have a concern about how your personal information has been handled, please contact the RS177 support team. Support is available 24 hours a day, 7 days a week, through the live chat feature on the platform.

You can also find answers to the most common privacy and account questions on the RS177 FAQ page. For issues that cannot be resolved through the FAQ or live chat, detailed support requests can be submitted through your account dashboard.